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CLEAR: You may be throttled if you watch too much Netflix - The Autobiography of Russell
Life from a different perspective
zimzat
zimzat
CLEAR: You may be throttled if you watch too much Netflix
We've discovered that watching too many Netflix movies and TV series at a time is a very good way to get your internet speed throttled without realizing it, and without warning. Kyle has Clear's WiMax internet which worked fairly well at first. The only problem is that I watched a few too many in one day or over a period, which has resulted in his internet speed being throttled down to 0.25 MBit/s down (while the up is 0.5 MBit/s).

For the month of September I've watched approximately 55 hours on Netflix Watch Now, an average of approximately 2.4 hours per day for 23 days. Albeit I wasn't quite that consistent, but still. I haven't done any major watching since the 23rd, with only one series episode on the 25th, yet the speed is still that slow right now. It seemed like it sped up to 2 or 3 MBit/s a couple of mornings ago but that didn't last.

Oops.

Current Mood: guilty guilty

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Comments
scixual From: scixual Date: September 29th, 2010 01:21 am (UTC) (Link)
ISP worried about P2P? Is there anyone you could call about that, because it sounds like BS.
zimzat From: zimzat Date: September 29th, 2010 03:06 am (UTC) (Link)
It is. Kyle called their technical support last night or the night before to find out what was going on with the speed. Even their technical support hadn't been properly warned that they were going to implement a throttle as they were suddenly getting an usually high volume of calls about it. They've been trying to raise the issue to their managers to get something done on the back-end.

Since it is still being throttled even through we've used minimal amounts (especially considering the throttled speed) Kyle is planning on calling them again tonight or some time tomorrow.
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